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Customer Support Software | Freshdesk
Everything you need to redefine your customer support
Ticketing Tool | Helpdesk Software | Support Desk System
Keep track of conversations
Keep track of conversations
Prioritize, categorize and assign tickets so you never lose track of them..
Measure and improve efficiency
Measure and improve efficiency
Identify problems, plan based on metrics and improve helpdesk performance.
State-of-the-art data security
State-of-the-art data security
Freshdesk ensures enterprise-grade security with features and comprehensive audits of networks, systems and regulatory compliances to protect our product and platform.
Support across channels
Support across channels
Unify and manage all support-related communications from multiple channels on a single platform.
Increase your team’s productivity
Increase your team’s productivity
Leverage Freshdesk's built-in capabilities to automate repetitive helpdesk tasks.
Help customers help themselves
Help customers help themselves
Create a self service experience for customers with a knowledge base and forums.
With Freshdesk, you can…
SIGN UP FOR FREE
- Streamline all your customer conversations in one place
- Automate your repetitive work and save time
- Collaborate with other teams to resolve issues faster
and much more...
Support, now simplified
Sign up for Freshdesk today
Give predictive support a spin today, and reinvent how your team does customer support!
Affordable and Elegant Omnichannel Helpdesk
Email, chat, phone, social — Be there for your customers, wherever they are
24 x 7 email support
included with all plans
24 x 5 phone support
included with all paid plans
Intuitive, feature-rich, affordable customer support software
Sign up for Freshdesk today
Start your 21-day free trial. No credit card required. No strings attached.
Frequently Asked Questions
How does the 21-day free trial work?
When you sign up, you instantly get access to our fully-loaded Estate plan for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.
Is my data safe?
At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.
Have any other questions?
If you have questions about Freshsales or the signup process, please email us at support@freshsales.io and we will be glad to answer all your questions.
Can I upgrade or downgrade anytime?
Yes, you can. Freshsales is a pay-as-you-go service so you can upgrade, downgrade or cancel at any time. We do not have cancellation fees. But if you cancel, you’ll be billed for the current month.
What types of payment do you accept?
1. Visa, Mastercard, Discover and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).
2. We accept PayPal transactions for USD only.
3. We accept offline payments (wire transfers) for Half-Yearly and Annual billing cycles.
4. We accept check payments in USD currency and this applies only for US and Canada customers.
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