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Reasons to choose Freshservice over ServiceNow
Reason 1
Out of the box, fully featured service desk with an intuitive UI, requiring minimal training.
Clean, easy-to-use interface that helps your team focus on what matters most.
Easy to extend to manage enterprise-wide service delivery
Extensible with OOTB integrations using Freshworks Neo.
“Freshservice is so intuitive and user-friendly. Our end-users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments. It’s also very easy to configure. I don’t need four developers helping me each time I need to make a change, I can just do it myself.”
Christy Cooper, Sr. IT Operations Analyst
Reason 2
Transparent Pricing.
No developer effort required to implement, maintain or upgrade.
Lower TCO as most features needed are available OOTB.
Save at least 50%* on your service desk cost as compared to any legacy system.
Reason 3
Built from the ground up as a multi-tenant SaaS product, meaning faster upgrades and more release cycles.
The intuitive documentation & innate nature of the product , results in shorter leaning curve.
Easy integrations via orchestration center and marketplace.
Expert onboarding and customer support.
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What People Say About Us