Sales CRM

Your sales force needs a better CRM

With Freshworks CRM, your team can now use AI-based lead scoring, built-in phone, email, activity capture and more.

Manage leads minus the clutter

Automatically capture your website visitors as sales leads and group them based on their engagement with your website. Assign them to the right salespeople on your team. Reach out to each lead with complete context and an informed call-to-action.

Dive deep into deals, close faster

Transform your sales pipeline into a well-oiled revenue engine—organize, analyze, prioritize and close deals faster. Use the sales CRM to bring visibility and velocity to your pipeline.

Know your visitors in real time

When your visitors make key decisions on your website and with your product, don’t miss a beat. Get real-time analytics from the sales CRM to power your next conversation.

Make quick, quality calls from your CRM

Buy numbers, assign them to your sales reps, and start making calls—all from the sales CRM. With automatic call logs, every call in Freshsales is captured; you can also manually log calls you receive outside Freshsales.

Don’t just manage emails—maximize them

Create emails that matter. Find out how they are performing with your contacts, automate your sales campaigns, and never miss another email

Analyze and forecast your sales with in-depth reports

Your team works hard to hit your targets, but you also need to analyze how they’ve done it. Drill down into your sales numbers, reps, and campaigns. Create reports to find out how your sales practices can be your best practices.
Why Freshsales?
Your sales CRM, fully featured 
Sign up for Freshsales today
Start your 21-day free trial. No credit card required. No strings attached.
SIGN UP FOR FREE
21-day FREE trial. No credit card required.
Free to get started, affordable as you grow
Blossom
Perfect for small teams
£12
user/month, billed annually
£19/user, billed monthly
TRY FOR FREE
Features
  • Contact Management 
  • Pipeline Management  
  • 250 Bulk emails/user/day 
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 2 Sales Campaigns/user 
  • Lead Scoring 
  • 5 Intelligent Workflows 
  • Basic Reporting 
  • Integrations 
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on
  • Territories and Lead assignment
  • Advanced CRM customization
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs
Garden
Ideal for growing teams
£20
user/month, billed annually
£30/user, billed monthly
TRY FOR FREE
Features
  • Contact Management 
  • Multiple Pipeline Management  
  • 500 Bulk emails/user/day 
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 5 Sales Campaigns/user 
  • Lead Scoring 
  • 15 Intelligent Workflows 
  • Advanced Reporting 
  • Integrations 
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on
  • Territories and Lead assignment
  • Advanced CRM customization
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs
Estate
Best value for large teams
£40
user/month, billed annually
£55/user, billed monthly
TRY FOR FREE
Features
  • Contact Management 
  • Multiple Pipeline Management  
  • 1000 Bulk emails/user/day 
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 10 Sales Campaigns/user 
  • Lead Scoring 
  • 40 Intelligent Workflows 
  • Advanced Reporting 
  • Integrations 
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on
  • Territories and Lead assignment
  • Advanced CRM customization
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs
Forest
Made for enterprises
£65
user/month, billed annually
Annual commitment only
TRY FOR FREE
Features
  • Contact Management 
  • Multiple Pipeline Management  
  • 2000 Bulk emails/user/day 
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 25 Sales Campaigns/user 
  • Advanced Lead Scoring 
  • 75 Intelligent Workflows 
  • Advanced Reporting 
  • Integrations 
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on
  • Territories and Lead assignment
  • Advanced CRM customization
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs
Try our FREE FOREVER startup plan
 Leads, contacts, Deals, Accounts, Email, Built-in phone, Integrations, Mobile apps and more.
                                   Unlimited Users | Unlimited Contacts | Unlimited Support
TRY FOR FREE
No strings attached
24x5 email and phone support included with all plans
Frequently Asked Questions
How does the 21-day free trial work?
When you sign up, you instantly get access to our fully-loaded Estate plan for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

Is my data safe?
At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.

Have any other questions?
If you have questions about Freshsales or the signup process, please email us at support@freshsales.io and we will be glad to answer all your questions.
Can I upgrade or downgrade anytime?
Yes, you can. Freshsales is a pay-as-you-go service so you can upgrade, downgrade or cancel at any time. We do not have cancellation fees. But if you cancel, you’ll be billed for the current month.

 
What types of payment do you accept?
1. Visa, Mastercard, Discover and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).
2. We accept PayPal transactions for USD only.
3. We accept offline payments (wire transfers) for Half-Yearly and Annual billing cycles.
4. We accept check payments in USD currency and this applies only for US and Canada customers.
Over 15,000 happy customers use our sales CRM
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